Free shipping world wide on orders over $200
Part-pay w/ Afterpay, Sezzle + Laybuy
Where are you based?
608 Sydney Rd. Brunswick, 3056, Victoria, Australia.
 
Do you ship worldwide?
Yes, and orders over $200 AUD are free express post! Orders under $200 are $10 for Australia or $25 for international.
 
Do you do custom orders?
Yes, I love making your custom dreams come true! I can make you custom rings, pendants, necklaces, spoons, dog tags ~ you name it. Custom orders start at $1000 AUD. Checkout my custom page here where you can digitally make your own ring and I’ll reply to you with the quote.
 
How does the design for a custom order work?
It’s usually a combined effort, you give me a rough idea and I’ll whip up some options for you. If you want to hand over complete creative control to me I can design something amazing for you or if you have something specific in mind I can work with you to make that a reality too. I’ll send you pictures of the stones and you can approve them before I start making.
 
How long does a custom order take?
It depends on how busy we are, it can take 2-12 weeks to make your custom order. I can give you a rough time frame when your ready to order.
 
Can we come to the store to order a custom piece?
Yes. Email pr@milliesavage.com to make an appointment.
 
Are the items in One Off Beauties available for custom?
We only have one piece for each design, but if it’s sold out and you want something similar, just let us know your enquiry and we’ll give you a quote and put you on our custom order waitlist.
 
How do I pay for custom order?
Through the website. I will make you a custom payment link specifically for you. You can pay with your debit/credit card, Paypal, After-pay, Sezzle or Lay-buy.
 
Do you have payment plan?
Yes, you can pay me a little bit at a time via bank transfer or PayPal and when it's all paid off, I'll send you the jewellery. I'll start making the jewellery as soon as the first payment is made and I don't mind how much at a time you pay, no problem. I also have Laybuy, Sezzle and After-pay.
 
Gift card payment
To buy something using the gift voucher is easy, simply choose what you want to buy off my website and proceed to the check out. There will be a code on the voucher, type the code in at the checkout and it will apply your voucher.
 
How do I know what my size is?
To find the ring size you need you can either send me a photo of a ring that already fits you on a ruler - make sure the very middle of the ring is on the edge of the ruler and I can easily see the diameter of the ring {see reference pic below}.
Or if in doubt the best solution is to go to your local jeweller and they will tell you - this is the safest best option!
 
How do I order a size on your website?
Just reply the automatic email after purchasing with your size and any other preferences.
 
Can I resize my ring if I order the wrong size?
We can resize up to two sizes bigger free of charge. If the ring needs to be made smaller or more than two sizes bigger I will have to remake the ring from scratch. Unfortunately as it’s a big effort to remake there will be a $50 remake fee.
 
What is gold plating?
Gold plate means the jewellery will be silver but coated in gold. This looks great but it doesn’t last forever, the plating will eventually wear off and the piece will become silver (when it wears off it still looks great, just no longer gold). Plating can last a month or a year. It depends on how much you wear the jewellery and the oils in your skin, it’s different for everyone. I recommend gold plating for necklaces, bracelets and earrings if you can’t afford solid gold but I don’t recommend it for rings as it wears off too quickly.
 
Can you recycle gold/gems from an old ring?
Yes, I do this all the time with stones. It’s harder with metal as it sometimes has solder in it and needs to be refined, but if you want to remodel a wedding ring or use some gems from some old pieces hit me up.
 
Can you do engraving?
I'm sorry I don't do engraving because I don't have engraving machine. I suggest you take your jewellery to the local engraver and they will be able to help you out!
 
What’s the difference between lab grown and natural stones?
Lab stones are amazing! They have a lighter carbon footprint, are more ethical, no mining is involved, they are flawless and cost less. It’s a great choice for a lot of reasons. I do personally love an inclusion in a natural stone which you don’t get in labs – it gives the stone character and personality.
 
Where do you source all your jewels?
I’ve spent 7 years finding amazing suppliers. All my opals come directly from the miners Tayo and Max in Mintabie, South Australia. Most of my diamonds come from Vital Diamonds in Melbourne and my coloured stones come from suppliers I’ve met overseas. I went to the Bangkok Gem Tradeshow a few years ago and have ethical, reliable contacts from there still.
 
Can I wear my jewellery in water?
All jewellery can be worn all the time and Aussie opals are colorfast, but I suggest taking them off when gardening, rock climbing or having an episode and punching a wall
 
Do you make men’s line?
I feel all jewellery can be worn by anyone so I don’t have a specific men’s or woman’s line. I do make/have lots of more masculine pieces which can be ordered as custom or in the ring section of the website.